Overhead macro shot of a hand-painted clay melon pin resting on a textured linen sketchbook, soft morning window light, 35mm
Overhead macro shot of a hand-painted clay melon pin resting on a textured linen sketchbook, soft morning window light, 35mm
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Studio Support

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Have a question about shipping times, custom illustrations, or keeping your clay pins shiny? We respond within twenty-four hours directly from our desk-cozy workspace, ensuring every package is handled with care.

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Care and shipping

Clay pin care

Safe shipping

Studio support

Keep your hand-rolled clay pins away from water, perfume, or extreme heat. Gently wipe them with a soft, dry cloth to maintain their freshly glazed shine and vibrant pastel colors over time.

We pack every single order in recyclable, melon-colored mailers with extra tissue paper. Your goods arrive safely at your doorstep without any single-use plastics, keeping our shipping entirely green.

Every single message goes straight to our solo illustrator's inbox. We promise a warm, helpful, and highly reassuring reply within twenty-four hours to help resolve any shipping or care questions.

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Fill out our cozy contact form below for custom clay illustrations, shipping updates, or just to share photos of your new desk setup. We love hearing from our creative community and reply quickly.